Work Experience

  • Present 2014

    Operations Officer

    World Bank Group Leadership, Learning, and Innovation

  • 2014 2014

    Chief Operations Officer

    Ushahidi

  • 2014 2013

    Presidential Innovation Fellow

    White House

  • 2013 2012

    Operations Manager

    Ushahidi

  • 2011 2011

    Technical Advisor

    Satellite Sentinel Project

View the complete list

Recent Projects

  • 2014

    Open Aid Partnerships

    World Bank Group LLI

  • 2014

    Ping

    Ushahidi

  • 2013

    Open Data Strategy and Implementation

    USAID

Honors, Awards, and Affliations

  • 2013
    Presidential Innovation Fellowship
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    Accepted into the second round of Innovation Fellows where I was detailed to USAID to focus on implementing a new strategy for open data within the agency.
  • 2011
    Joined the Humanitarian OpenStreetMap Team (HOT)
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    The HOT team was formed from the OpenStreetMap experience in Haiti, wanted to improve upon the relationship of global OSM mappers, humanitarian organizations, first responders, and satellite imagery providers.
  • 2011
    U.S. Delegate on the U.S.-Russia Bilateral Presidential Commission for Mass Media
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    Represented the United States as part of this year's delegation, focusing on the role of public contributions and engagements.
  • 2010
    Knight-Batten Special Distinction Award for Innovations in Journalism, Ushahidi Haiti Project
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    The Knight Batten award was given to the whole Ushahidi Haiti team for our work on the response in crowdsourcing data directly from the effected population.

Current Employment

  • Present 2014

    Director of Operations, Ushahidi

    Building on my previous role as Operations Manager, I also guide overall company strategy and oversee all business and technical development teams. I am also project lead on Ping, a new application for quick emergency check-ins, and Ushahidi Ventures, an upcoming program to incubate and accelerate African and Mid-East startups and entrepreneurs without broader access to funding or mentorship.

Previous Employment

  • 2014 2013

    Presidential Innovation Fellow, White House

    The PIF program takes entrepreneurs and technologists from the public and private sector to help inject innovative ideas, concepts, and technical approaches within the US Government. My role as a six-month fellow focused on finalizing and implementing an open data strategy for USAID. This included creating a new team, having approved new management structures for the release of data, helping craft a procedure for security and privacy review, and launching a new platform to provide public access to the hundreds of new data we opened and that the agency will open in the future.

  • 2014 2013

    Operations Manager, Ushahidi

    I was responsible for overseeing development of our company's software portfolio, including managing deadlines, contributing to outreach strategies, monitoring quarterly financial projections, and facilitating team communications. Additionally, I am the lead for user documentation, case studies, and 'toolkits' to help users successfully and strategically apply our software.

  • 2013 2013

    External Projects Lead Developer, Ushahidi

    I worked directly with major clients requesting deployments of Ushahidi's software; my responsibilities including determining project specifications, setting timelines, and managing development. This work contributed to a new direction within the company that increased non-grant revenues by 130%.

  • 2012 2011

    Course Facilitator, TechChange

    As a course facilitator I was responsible for developing a new set of advanced training courses and curricula on mobile and mapping technology. In addition, I directly contributed to building relationships with several key partners, educators, and academic institutions.

  • 2010 2011

    Director of Universities for Ushahidi, Ushahidi

    [CONTRACT] I oversaw a pilot education program for mapping technology and peace building initiatives, bringing students from 10 developing countries around the world to Washington DC. My responsibilities included managing a small team tasked on logistics and M&E, developing a free and open mapping curriculum, and liaising with our partner, USIP.

  • 2011 2011

    Technical Advisor, Satellite Sentinel Project

    As an independent contractor I've had the opportunity to work with several, notable organizations focused on ICT products and solutions for humanitarian issues and media innovations. My work during this time includes jobs with Ushahidi, OpenStreetMap, IREX, TechChange, Oxfam America, Internews, and others. My involvement is largely in program management, conceiving and conducting training programs remotely and overseas, and the technical implementation of services.

  • 2011 2009

    Technical Director, Small World News

    I coordinated trainings in mobile-based services and new media technology and acted as a lead in creating long-term citizen journalism programs in conflict zones and developing countries, in-country (Uganda, Haiti) and remotely (Afghanistan, Iraq, Somalia).

  • 2012 2009

    Independent Online Communication Analyst & Developer

    As an independent contractor I've had the opportunity to work with several, notable organizations focused on ICT products and solutions for humanitarian issues and media innovations. My work during this time includes jobs with Ushahidi, OpenStreetMap, IREX, TechChange, Oxfam America, Internews, and others. My involvement is largely in program management, conceiving and conducting training programs remotely and overseas, and the technical implementation of services.

  • 2009 2006

    Senior Developer, Web & New Media, Oxfam America

    As the senior developer within Oxfam I was the technical lead for the company's entire online portfolio. I was an integral part of the increase of online fundraising from 2% to 10% of the organization's budget in less than three years, surpassing the organization's goals in three consecutive years. Highlights included a redesign and relaunch of our flagship website and the launch of oxfamgifts.org, which has raised over $15 million in online donations since 2006. In addition to my web work, I produced and edited several videos and multimedia slideshows including filming our project work in the Democratic Republic of Congo and our 2008 end of year video, a major campaign asset in raising $2.5 million in end-of-year donations.

Education

  • BA 2000 - 2002

    Naropa University

    Major: Writing & Traditional Eastern Arts

  • -- 1996 - 1998

    Knox College

    Major: English Literature

Current & Previous Projects

  • image

    Ping

    A hosted system for emergency messaging

    When the Westgate Mall attacked in Nairobi happened in September of 2013, they hit home for our team, emotionally and literally. Just like with the original Ushahidi platform, we dropped everything to develop a prototype web app to make the first question on people's mind in an emergency -- "Are you OK?" -- easier to get answered from friends, family, and colleagues.

    I was project lead on rebuilding this app from the ground up about

  • image

    WaterTracker

    IVR system to improve well repair in Afghanistan

    When USAID needed a way to review and repair remote wells in Afghanistan faster than in-person visits, they called Arc Finance who called Ushahidi. I was technical lead on a project that helped bring structured information via IVR and the right social incentives to improve response and social value.

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Mapping the Maps: A Meta-Level Analysis of Crowdmap & Ushahidi

Rob Baker, Patrick Meier
PaperJuly 2012

Abstract

Crisis Mapping 101

Rob Baker
Journal The Journal for Map and Geography Libraries, May 2012
image

Proven strategies for harnessing the power of social media to drive social change

Many books teach the mechanics of using Facebook, Twitter, and YouTube to compete in business. But no book addresses how to harness the incredible power of social media to make a difference. Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

Securing Crisis Maps

Rob Baker, Gregory Chamales
Journal Paper

Abstract

Although a substantial amount of research has examined the constructs of warmth and competence, far less has examined how these constructs develop and what benefits may accrue when warmth and competence are cultivated. Yet there are positive consequences, both emotional and behavioral, that are likely to occur when brands hold perceptions of both. In this paper, we shed light on when and how warmth and competence are jointly promoted in brands, and why these reputations matter.